North American Roadside

Customer Service: 855-492-8676

Privacy Policies

BY VISITING THIS SITE AND REQUESTING INFORMATION, PRODUCTS OR SERVICES THERON, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT PROVIDE ANY INFORMATION OR USE ANY OF THE SERVICES OR PRODUCTS OFFERED OR PROVIDED ON ANY OF THE WEB SITES REFERRED TO IN THIS PRIVACY POLICY.

PLEASE NOTE: THIS PRIVACY POLICY MAY CHANGE FROM TIME TO TIME AND CHANGES ARE EFFECTIVE UPON POSTING. PLEASE CHECK BACK FREQUENTLY FOR UPDATES AS IT IS YOUR SOLE RESPONSIBILITY TO BE AWARE OF CHANGES. WE DO NOT PROVIDE NOTICES OF CHANGES IN ANY MANNER OTHER THAN BY POSTING THE CHANGES AT THIS WEB SITE.

This Privacy Policy describes the information collection, use, and dissemination practices of this auto discount program or “ADP” and applies to our collection, use, storage and disclosure of information by us on our (a) Web sites, including all our divisions, subsidiaries and related companies and (b) on various third party Web sites. We are not responsible for the information collection or privacy practices of third party Web sites or applications.

Information We Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect to communicate with you about our products, services, and promotions.

Information Automatically Collected

We automatically receive and collect certain types of information whenever you visit our Web site. For example, like many Web sites, we use "cookies" and Web beacons (described below) and obtain certain types of information when your Web browser accesses our Web sites. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL click stream to, through and from our Web sites. We use this information to monitor the usage and performance of our Web site, to enhance our customers' browsing experience and to determine aggregate information about our user base and usage patterns.

Roadside Services Terms and Conditions

In order to dispatch roadside assistance, “ADP” may need to obtain your location using your mobile phone. If this is necessary, “ADP” will ask for your consent and permission for your wireless carrier to share your current location with us.

Information From Third Parties

If we receive updated account information from third parties, we may revise your account for you so that we can efficiently maintain communication with you. For example, we may receive customer information from our affiliates or from third parties with which we operate co-branded businesses. In addition, we may acquire customer names, e-mail addresses and mailing addresses for select mailings from third parties.

Sharing Your Information with Third Parties

We protect all of your information against unauthorized access or release. We share your personal and shipping information with third parties as follows:

* Brand Manufacturers - We may develop programs with some of our brand manufacturers through which you may be offered special discounts or coupons on products in exchange for providing your e-mail address or completing a survey about the manufacturer's products. When you are offered such discounts or coupons in exchange for providing information (for example, giving your e-mail address or completing a survey), you will be notified that if you choose to participate, your name, e-mail address and responses will be shared with the brand manufacturer. No other information will be shared.

* Agents - We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf to such companies' customers; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. These companies and individuals have access only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are contractually obligated to maintain the confidentiality and security of the information. We may share non-personal, summary, or aggregate customer data with partners and other third parties.

* Compliance with Law; Protection of Rights, Property or Safety - We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of our business, our customers, or others.

Web Beacons

From time to time we contract with third party companies to help us better provide relevant products, services and information to you and to help us effectively measure advertising effectiveness. Some of these companies use cookies and/or Web beacons (also known as action tags or single pixel gifs). A Web beacon is a transparent image that has been placed on a Web page and sends a signal when a user has visited that page. A Web beacon does not contain any personal information. No information that is personally identifiable to you is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the information it receives using Web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with the e-mails we send to our customers, to determine whether and when the images in our e-mail were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our e-mail communications.

Linked Web Sites

Our Web sites may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Web sites (including the Web sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.

If you have questions about this policy, contact us at: CUSTOMER SUPPORT

Contact Us

North American Roadside

Phone: 855-492-8676

Email Support

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